Terms of Service

Effective date: September 13, 2025

This Privacy Policy explains how Lone Star Gleam Professional Cleaning Services collects uses shares and protects personal information in connection with this website and any related pages that are hosted or powered by Service In Sync LLC. By using the site you agree to this Policy.

1. Who is responsible for your data

Lone Star Gleam Professional Cleaning Services is the controller of personal information collected through this site. Service In Sync LLC is a service provider or processor that hosts the site and provides tools on behalf of Lone Star Gleam Professional Cleaning Services and may use sub processors. Service In Sync processes and stores data primarily in the United States.

2. Information we collect

Contact and account information such as name email phone address and login details
Booking and transaction information such as requested services service addresses dates notes invoices payments and communications
Device and usage information such as IP address browser and device type pages viewed time and date referring pages and general location
Cookies and similar tools that help operate secure and improve the site and remember settings
Information from third parties such as payment processors map providers analytics and messaging partners

3. How we use information

Provide schedule and deliver services and manage your account
Send confirmations reminders and service communications
Process payments and prevent fraud
Operate maintain secure and improve the site and services
Comply with law and enforce terms and policies
With your consent send marketing messages that you can opt out of at any time

4. Legal bases for processing

Where required we rely on one or more of these bases for processing personal information. Contract performance with you. Legitimate interests such as improving services and securing the site. Compliance with legal obligations. Consent for optional activities such as certain marketing.

5. How we share information

With Service In Sync LLC as our hosting and software provider and with its sub processors that support the platform
With payment processors banks and card networks to complete transactions
With analytics messaging and map providers that help operate the site
With professional advisers and authorities as required by law or to protect rights
With others when you ask us to or when you direct us to do so

We do not sell personal information and we do not share personal information for cross context behavioral advertising as those terms are defined by certain state laws.

6. Cookies and similar technologies

Cookies are small files that help operate the site remember preferences and analyze usage. You can control cookies through your browser settings. If you disable cookies some features may not work.

7. Messaging

By providing a phone number or email you consent to receive messages related to your account bookings and service. You can opt out of marketing messages at any time. Message and data rates may apply. Delivery is not guaranteed and may be affected by filters and provider outages.

8. Data retention

We keep personal information for as long as needed for the purposes described in this Policy and as required by law. We may keep records after you stop using the site when we have a legal obligation or a legitimate business need.

9. International transfers

Information may be transferred to and processed in countries that may have privacy laws different from those in your location. When we transfer information we take steps that are intended to protect it in line with this Policy.

10. Security

We use administrative technical and physical safeguards that are designed to protect personal information. No method of transmission or storage is fully secure and we cannot promise absolute security.

11. Your choices and rights

You may access update or delete certain information in your account settings
You may request a copy correction or deletion of your information or object to or restrict certain processing as allowed by law
You may withdraw consent for processing that relies on consent
You may opt out of marketing emails by using the unsubscribe link and of texts by replying stop

To exercise rights use the contact details shown on this site. We may need to verify your identity.

12. Children

This site is not directed to children under the age of eighteen and we do not knowingly collect personal information from children.

13. State specific disclosures

Residents of some states including California may have additional rights. We do not sell personal information and we do not share personal information for cross context behavioral advertising. You may request access deletion or correction of personal information as described in Section 11 and you may contact us to ask about our privacy practices.

14. Service In Sync as service provider

Service In Sync LLC processes personal information on behalf of Lone Star Gleam Professional Cleaning Services to provide hosting software and related services. Service In Sync may use sub processors and may process and store data in the United States. To the fullest extent allowed by law Service In Sync disclaims all warranties and is not liable for indirect or consequential losses that arise from platform issues including downtime bugs data loss or failed or delayed notifications. For disputes involving Service In Sync the laws of the State of Minnesota apply and venue is in Hennepin County Minnesota. Service In Sync is an express third party beneficiary of this Section and may enforce it.

15. Changes to this Policy

We may update this Policy. When we post changes and they take effect your continued use of the site means you accept the revised Policy.

16. Contact

For questions about this Policy please use the contact details shown on this site.